Outsourcing Your Behavioral Health Billing is an Easy Process

by | Aug 14, 2023 | Behavioral Health, Outsource, Revenue, Revenue Cycle Management

Billing Solutions Team
Billing Solutions provides medical billing services for behavioral healthcare practices.

Owning and operating a successful behavioral health facility or addiction treatment center is an honorable venture, with many responsibilities that vary in time management and difficulty – from staffing management, payroll, insurances, marketing, doctor referrals, acquiring new patients/clients and so forth.

Outsourcing your behavioral health billing is one way to manage your time efficiently, while maximizing your revenue and minimizing billing errors. We, at Billing Solutions, are experts at billing services and revenue cycle management, with 50 years of experience in both the provider and billing side of behavioral health. We understand your responsibilities, and seek to make the process of outsourcing your billing as simple as possible. We know you have many priorities vying for your utmost attention, so, we want to eliminate any stress that we can.

How to Decide on the Right Billing Company

There are many third party billing companies to choose from and times it can be overwhelming for CEO’s when making the decision in regards to who to hand off their billing to.

The cost of service and the professional services rendered, is normally what it comes down to. Another important factor to consider is how well you get along with the people who are serving you. Behavioral health billing does not need to be a headache, and the right billing company for you will build a rapport with you. The right company will create a professional relationship, built on trust, concerned for your behavioral health facility and it having a healthy revenue cycle.

Another decision to make is deciding what function of the revenue cycle process you want to outsource; whether it is just one portion or the entire billing process. When talking to third party billing companies, clarify their expertise on this specific aspect of your revenue cycle management (i.e. insurance authorizations, claims, aging AR, utilization review, or appeals), and their knowledge of industry standards.

Third party billing companies should have the required up to date technology for outsourcing your billing. When you are considering which company to go with, don’t forget to ask them about the software that they use.

The Process of Outsourcing Your Behavioral Health Billing

The process of outsourcing your behavioral health billing with Billing Solutions is fairly simple. You collect the patient/client’s insurance information and send us the information needed for billing; for example: patient/client insurance, diagnosis, and treatment rendered.

We, at Billing Solutions, contact the patient/client’s insurance and manage their authorization for treatment. In talking with the insurance companies, our verification specialists will identify the patient policy deductible and out of pocket responsibility, their co-insurance and co-payments, their benefit limits, their reimbursement estimates, and their pre-authorization and clinical requirements for admissions. This will ensure a seamless admission process. Our years of clinical experience has allowed us to utilize our expertise in creating a successful verification of benefits process that differs from other billing companies.

Once authorized and patients/clients have been treated, we bill out the claims for services, and manage any appeals. Our expertise in claim’s management provides your behavioral health facility with the right reimbursement for your services rendered per patient/client. Our goal is to make sure you are paid in a timely fashion and to maximize your revenue.

At any time, we are simply a phone call or email away, should you have any questions concerning your revenue cycle management. If you have any questions, regarding outsourcing revenue cycle management, feel free to contact us here and we would be happy to help you.