The Patient Responsibility Collections service includes:
Patient responsibility collections directly to patients or guarantors via letters and phone calls
Tracking all patient payments to your facility to provide the most accurate accounting of what you are still owed by the patient/guarantor and the insurance company
Concrete records showing proof of deductible and copay collections and collection attempts
Comprehensive monthly reports showing patient balances and progress toward collections
Managing payment plans for your patients, approved by you
Why use Patient Responsibility Collections?
Focus on patient care, not patient collections: Your goal is to help patients recover, and the pursuit of collections can be uncomfortable while treating the clients. Let us pursue collections as a separate entity who is not directly involved in patient care.
All questions about patient responsibility can be directed to Billing Solutions. While we will always consult you on payment arrangements, Billing Solutions will handle all communication with your patients.
Increase your revenue: If you are not collecting the patient responsibility that is owed to you, you are leaving a potential of 25% of additional revenue on the table.
Ensure regulatory compliance: Billing Solutions has a dedicated team focused on patient responsibility collections, ensuring all collection attempts happen thoroughly and timely.