Leaders you can trust with all aspects of billing.
Billing Solutions offers customized billing and practice management services for your behavioral healthcare needs. We operate as an extension of your facility by working closely with your management, clinical, and administrative staff to address your billing issues head on. Whether you’re a large residential center, a startup or established treatment center, if you’re looking to improve your revenue cycle, our knowledgeable team of experts provide solutions to all your medical billing needs. Our billing specialists bring over 50 years’ experience in a variety of billing and practice management services.
Billing ServicesYou take care of your patients. We take care of your billing.
Billing Solutions offers claims and billing services for the behavioral healthcare industry. When you partner with us, you receive a commitment to quality work for all levels of care. Our commitment to provide exceptional customer service ensures you can reach us when you need us most. Our hands-on approach and customizable options make managing your billing process more successful and less stressful.
- Verification of Benefits
Improve patient flow by standardizing your verification and admission process. Get the professional guidance you need to make timely and well-informed admission decisions. Eliminate the risk of misinformation and increase turnaround times by working with a team of verification specialists directly. You’ll receive a customized insurance verification form that eliminates potential errors and promotes proper documentation of your patients. We solidify your verification process so you don’t waste time and money in the long-run.
- Utilization Review
Achieve the greatest total coverage possible for your patients. As your advocate, Billing Solutions works with the insurance providers to obtain coverage for the entirety of your client’s treatment episode. Get the information on whether a payer approves a request directly from our experienced utilization team. From a patient’s admission through discharge, you can rely on our proficiency to provide a customized process that strives for higher levels of care and longer lengths of stay.
- Billing & Collections
Generate important data about your practice more quickly and easily to better project your future revenue cycle and monitor the performance of your practice. Customized aging reports, electronic claims processing, and monthly status updates ensure a smooth billing and collections process. Apply our innovative approach to your current processes to increase your practice’s productivity and collect your well-earned profits. Through our customizable service and constant communication, your billing and collection process can be made simple and effective.
- Reimbursement Negotiations
Get a thorough review of your reimbursement negotiations to avoid errors and to ensure payments are received on time. We recommend what negotiations your facility requires, and we help you complete them swiftly and successfully. Uncollected bills, untimely payments, and the constant back and forth between you and the insurance company will be managed by Billing Solutions. You’ll save time and money by having quality control checks up front.
Give the responsibility of reviewing procedure denials and determining how they can be processed—including all of the paperwork—over to our professional medical billing company. Our appeals processing service aggressively and consistently follows up on all unpaid or underpaid claims. Save time and effort by having a team of specialists identify and correct potential errors in your insurance documents. We deal with the inadequacies of the appeal process from start to finish, and share our knowledge about the appeal process with you.
- Patient Responsibility Collections
With the current insurance environment, with lower reimbursement and increased regulatory pressures, Billing Solutions is pleased to announce a new service offering to our clients: Patient Responsibility Collections. Through this service, Billing Solutions will work with your facility and your patients to collect patient responsibility, while allowing you to focus on patient care.
- Nectar Portal
A Client Analytics Portal for our Behavioral Health customers. NECTAR is a customer facing business intelligence dashboard showing financial Key Performance Indicators (KPI).
Practice Management ServicesOngoing education to increase your company’s overall success.
We instituted practice management services to assess what works and does not work in your current billing procedures, and to adapt as the industry evolves.
- Account Review & Analysis
Recognize the strengths and weaknesses of your revenue cycle management (RCM) operations and enhance overall team performance. The accuracy and timeliness in your billing cycle, aging receivables, and payment posting cycles are evaluated to avoid the loss of potential patient admissions, and to overcome challenges in regards to your RCM functions. You’ll also receive customized insurance forms to simplify billing on behalf of your clients.
Be fully prepared for the accreditation process. We cover the full scope of credentialing and help you stay on top of the national accreditation requirements. With the help of our team, you’ll successfully affiliate your practice with various insurance companies. We make sure your facility is contracted with health insurance plans to avoid the chance of insurance providers refusing to cover your services.
- Staff Training
Learn best practices for your billing procedures with training for admissions, clinicians, and executive staff. Through our training, you will gain a thorough understanding of how the insurance process works and what your responsibilities are as a practice. We also show your staff how to evolve your practices with changing industry requirements.
Thought Leadership & Advocacy
We are thankful everyday for the Revenue Cycle Management services that Billing Solutions provides our facility. They are true experts in the industry, staying ahead of trends and up-to-date on the most current insurance developments. They raise the bar and set high standards for this industry. Always available. Always transparent. Above all, excellent customer service.
Justin Dufour, Managing PartnerDesert Cove Recovery
High Watch Recovery Center has been open since 1940 and with the help of Billing Solutions has been able to work with insurance companies for the past year. Billing Solutions has been phenomenal in helping implement and operationalize what seemed to be a daunting task of going from a strictly cash to an insurance model. This has enabled High Watch to treat many more addicts and alcoholics the help they so deserve, while allowing us to thrive in a highly competitive market. I feel at ease knowing Billing Solutions’ help is only a phone call away, and I speak with my account manager, who is absolutely amazing, several times a day for helpful insight. Our census was declining and has soared since obtaining their services.
Rob Schwarz, Vice President of AdmissionsHigh Watch Recovery Center
I can’t say enough about the quality of service we receive from the Billing Solutions team. Their attention to detail and willingness to go the extra mile has made a significant difference to our business and the care we provide our client.
Bobby Coffey, Executive DirectorAquila Recovery Clinic